My company, Walkin' Pets, has been using StarzXpress for almost 3 years now. In that time, we have encountered numerous problems with vendors, customs, and shippers which, for the most part, have been solved by a single call to starxpress. Their exemplary support staff knows us, and knows how to solve our unique problems.

StarzXpress has been incredible to work with over the past year or so! Day-to-day everyone is very accessible, management has a clear direction for the quality of service expected in the industry, and there is no stone left unturned in getting us a solution that works. WWL management team is hands on, has a proactive approach, and readily available to insure exception situations are quickly attended and swiftly brought to resolution.

StarzXpress has been a lifesaver for us, particularly during the busiest time of the year as a retailer. Our company has grown year after year, so accounting for that growth has been very difficult in forecasting our inventory, resulting in some not so timely stock issues. WWL has been fantastic in not only getting us our inventory from the supplier in China, but doing it seamlessly and on time, which logistically is almost unheard of.

I’m new to our company and this is my first time working with StarzXpress team. I wanted to reach out and thank you for your support here. I’ve got to tell you that your communication throughout this process has been superb. You were proactive, giving us updates each step of the way.

Just wanted to share that StarzXpress is awesome! They have been incredibly helpful for a lot of the later US to China shipments, and I truly appreciate her and her great follow-through